Case Study: Re-engaged Customers Generate an Average of 3.6 Extra Dealer Visits*
Re-engaged Customers Generate an Average of 3.6 Extra Dealer Visits with Automated Text Marketing*
Looking tore-engage your inactive customers? If so, Helm Technologies is one platform that is well-suited for this business challenge. As our past campaign results show, Helm Technologies text automations effectively brings back customers to your dealership. It's not just about one-time visits - our service ensures that your customers return multiple times, increasing your revenue and fostering long-term customer relationships.
Customer Visits Post-Engagement
You might wonder, "What can I expect from my customers after using Helm Technologies? "Well, our past campaigns have shown that customers who re-engaged with a dealership due to our "inactive customer campaign" visited between 1to 9 times within the following 12 months. How is an inactive customer defined? It is any customer that paid for service at least one time, however, they have not been back to the dealership for service for at least six months.
On average, customers who were re-engaged through the Helm Technologies inactive customer campaign visited the dealership 3.6 times within the following 12 months. That's right, 3.6 times! Though individual customer experiences and dealership visits may vary. On the whole, Helm Technologies helps bring your customers back to your dealership multiple times.
Disclosure: *The results of the Helm Technologies inactive customer campaign vary by individual. Customers who purchased a service due to this campaign visited the dealership between 1 to 9 times within the following 12 months. On average, re-engaged customers visited the dealership 3.6 times. Individual customer experiences and dealership visits may vary.
How Does the Helm Technologies Inactive Customer Campaign Work?
The process is incredibly simple and efficient. Helm Technologies' advanced AI enabled systems work in harmony with your DMS, providing a streamlined customer re-engagement solution. But what exactly does this process entail? Let's break it down:
- Integration with your DMS: Our solution merges seamlessly with your Dealership Management System (DMS). This means there's no complicated setup process, and the system is up and running in no time.
- Customer Analysis: Using sophisticated AI analysis tools, we identify inactive customers by determining the date of their last visit.
- Personalized Outreach: Once these customers have been identified, we send them a personalized text message. This isn't some generic marketing spam; it's a tailored message designed to bring them back to your dealership for service.
Why is this approach effective, you may ask? Well, consider this: approximately 95% of all text messages are read within 3 minutes of being sent. Now, imagine those text messages are personalized, an invitation or promotional offer that resonates with the customer. That, right there, is a powerful engagement strategy.
Helm Technologies: Your Solution for Customer Re-Engagement
In conclusion, Helm Technologies is a powerful tool for re-engaging your inactive customers and enticing them to visit your dealership multiple times. Let us help you build a thriving, returning customer base. Get in touch with us today to start your customer re-engagement journey with Helm Technologies.
Why Choose Helm Technologies?
Reaching your prospects effectively is critical in today's competitive business environment. With Helm Technologies, you are not just equipped with an ordinary text marketing tool, but a comprehensive service designed to revolutionize your customer engagement strategies.